About the product
About TracePilot
TracePilot is an AI troubleshooting copilot for medical-device field service teams. It turns service manuals, technical bulletins, troubleshooting trees, and past cases into practical diagnostic guidance with links to the underlying evidence.
Our mission is to help technicians reach verified repairs faster while preserving the hard-won knowledge created during every service call. TracePilot complements existing field-service systems with a focused diagnostic knowledge layer rather than replacing them.
Test TracePilot with a real service workflow
Start with one product line, one controlled document set, and a small technician group.